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Privacy Policy

BrandWhisp (“Company”, “we”, “our”, or “us”) operates as an Amazon Seller Services Agency offering PPC management, listing optimization, graphic content services, deals management, growth consulting, and other marketplace support (“Services”).

We value your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, services, or communicate with us.

1.  Information We Collect

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Business address

  • Payment details (via third-party gateways)

B. Business & Marketplace Information

  • Amazon Seller Central access permissions

  • Marketplace data including sales, ads, listings, inventory, anonymized metrics

C. Technical & Website Usage Info

  • IP address, browser details, cookies, analytics

D. Communication Data

  • Emails, WhatsApp/Slack/Skype chats, documents, feedback

2. How We Use Your Information

  • Provide PPC, SEO, operations support

  • Optimize Amazon campaigns

  • Analyze reports and performance

  • Respond to inquiries

  • Improve user experience

  • Prevent fraud

  • Legal compliance

3. Sensitive Information Handling

We do not store customer-identifiable Amazon data. We adhere to Amazon Data Protection Policy, GDPR, CCPA, and India DPDP Act.

4. Legal Basis for Processing (GDPR)

  • Contract necessity

  • Legitimate interest

  • Consent

  • Legal obligation

5. Data Sharing

Shared only with:

  • Amazon platforms

  • Analytics tools

  • Payment gateways

  • Team members under NDAs

  • Legal authorities when required

6. Data Security

Includes encryption, access control, secure cloud storage, audits. 

7. Data Retention

  • Client records: 6 years

  • Emails: 5 years

  • Amazon access removed immediately on contract end

  • Reports deleted within 30–90 days

8. Your Rights

Includes access, correction, deletion, restriction, portability, consent withdrawal.

9. Cookies

Used for analytics and preferences.

10. Children’s Privacy

Not for users under 18.

11. Third‑Party Links

We do not control external sites.

12. Marketing Communication

Optional; can unsubscribe.

13. Changes

Updates are posted with revised date.

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